This Senior Sensitivity
Training Program
is presented by the
Area Agency on Aging
of Palm Beach/Treasure Coast, Inc.
a recognized leader
in the field of aging
with over ten years of experience.
To arrange for a session at your
location, please call Joyce Bailey at
561-684-5885,
or contact her by email
baileyj@elderaffairs.org
Cost Per Session: $150.00
(with a maximum of 15 people)
1764 N. Congress Ave, Suite 201
West Palm Beach, FL 33409
Telephone: 561-684-5885 Fax: 561-697-7250
What our Customers
Have to Say
"At first, staff members were caught up in the fun aspects of the presentation as they explored the sensitivity kit given each person. However, at the end of the presentation, everyone sat in silence, profoundly moved by the new realization of the many struggles and dilemmas which many elderly people face each day. The meeting ended with staff members relating ways the new sensitivity would affect their daily work. The Literacy Coalition highly recommends this training to others who deal with the elderly".
Darlene Kostrub, Executive Director
Palm Beach County Literacy Coalition
"This program was so beneficial because it was bank specific. During the class and afterwards we thought of easy changes we could make to service our elderly customers better."
Melanie Spencer, Training Coordinator
Fidelity Federal
"Our staff have worked with the elderly for years and have received a tremendous amount of training, but the session provided by the Area Agency was unique, effective and considered a necessity by those who attended."
Scott Boord, Chief Operating Officer
Morse Geriatric Center